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Privacy Practices

Pilgrim Co-operative Bank
Internet Privacy Policy

Pilgrim Co-operative Bank takes seriously the issue of your privacy on the Internet. Your relationship with us is important, so we take the responsibility of safeguarding our web site visitors' privacy seriously. It is important you know how we collect and treat the information we receive on the Internet.

Web site security

Safeguarding information in the age of technology presents new challenges for all of us. At Pilgrim Co-operative Bank, your trust is our greatest asset. Any personal information that you may provide through our web site will be viewed only by authorized employees and will be used solely for answering your questions or conducting Bank business. Our employees are trained to respect the importance of maintaining the confidentiality of customer information.

Web site privacy

In general, you can visit Pilgrim Co-operative Bank on the World Wide Web without telling us who you are or revealing any information about yourself. Our web servers collect the domain names, not e-mail addresses, of visitors. This information is aggregated to measure the number of visits, average time spent on the site, pages viewed, etc. Pilgrim uses this information to measure the use of our site and to improve the content of our site.

When you submit an on-line application for loan or deposit products, you are on our secure server, which uses encrypted codes to transfer your information. We then enter your data into our database in order to process the application. We may contact you by phone, mail or e-mail, if we need additional information.

For your protection, we suggest that you do not send confidential information at any time via e-mail.

The Information We Collect

Once you agree to establish an account relationship with us, or apply for credit, we collect nonpublic, personal information about you from some or all of the following sources:
  • Information we receive from you on applications and other forms;
  • Information about your transactions with us or others; and
  • Information we receive from consumer reporting agencies.
The collection of this information, often necessary to properly evaluate, maintain and service your account, may occur at various times while you have an account relationship with us. We make every effort to maintain accurate and complete customer information. If you believe that the information we maintain about you is inaccurate, please write to us and explain the nature of your concern. We will investigate the issue, take appropriate steps according to prevailing practices and applicable regulations, and will report to you the outcome of our investigation.

It is our policy that we will not provide, sell, rent or lease customer information to any unaffiliated third party other than as required by law, regulation or in the course of a business transaction. Demographic information; including name, age, or e-mail addresses will not be distributed or sold to any outside source. Therefore you should not receive information from another company as a result of providing information to Pilgrim Co-operative Bank.

In Conclusion

Pilgrim Co-operative Bank's web site may contain links to other sites on the Internet. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content or the privacy practices employed by non-Pilgrim Co-operative Bank web sites. We recommend that you check their specific privacy policies, posted on their web sites, to determine how they collect and use visitor information.

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